Skip to main content Skip to search Skip to main navigation
Customer service

CONTACT US

Have a question, a project or a request? We are here for you. By phone, email or via our form, our teams will respond as quickly as possible.

Before contacting us, please visit our FAQ section — you will very likely find the answers to your questions there.

Question about your online order My rights and my data

BY PHONE

Online customer service (DE)+41 (0) 22 781 02 67

Sales team+41 (0) 22 781 02 67

Online customer service (FR)+41 (0) 22 781 02 67

Store contact (FR)+33 (0) 22 781 02 67

Online customer service (UK)+41 (0) 22 781 02 67

Store contact (DE)+33 (0) 22 781 02 67

WRITE TO US

Our customer service team responds within 48 business hours.

Free delivery from £250

Cold chain guaranteed on the date
of your choice

Expert advice

Our team is here to answer
all your questions

The art of gifting

Choose your gift box and your
personal message

Secure payments

with instalment payment available