Terms & Conditions

GENERAL TERMS AND CONDITIONS OF SALE

Website: www.caviarhouse.com/eu

We invite you to read these General Terms and Conditions of Sale carefully, as your acceptance of and compliance with them are necessary in order to use the features of the Website and to place orders for the products offered thereon.

GENERAL PRESENTATION

The website www.caviarhouse.com/eu is published and operated by the company Caviar House & Prunier City GmbH, a company incorporated under German law, whose registered office is at Redcarstr. 2a · D-53842 Troisdorf, registered with the commercial register (Handelsregister) of the local court (Amtsgericht) of Siegburg under number HRB 14601, VAT identification number DE 313721542, a subsidiary of the Caviar House & Prunier group whose parent company is Caviar House & Prunier Group SA, a société anonyme incorporated under Swiss law, established in Geneva.

In the course of its business, the Seller offers for sale on the Website premium fine food products, including in particular caviar, smoked salmon of the BALIK brand, and associated products.

These General Terms and Conditions of Sale ("GTC") set out the rules applicable to any order placed on the Website by the customer.The Website is available in German, French and English. These GTC exist in those three languages; in the event of any inconsistency of interpretation, the German version shall prevail, without prejudice to any mandatory provisions applicable to the Customer as a consumer.

In connection with its obligations regarding extended producer responsibility for packaging:

- For sales to France, the Seller is registered with the eco-organisation for the Household Packaging scheme, under Unique Identifier (IDU) [FR245575_01THWA] issued by ADEME, in accordance with Articles L.541-10-10 and R.541-173 of the French Environment Code;

- For sales to Germany, the Seller is registered in the LUCID register of the Zentrale Stelle Verpackungsregister under number [DE3253372439553], in accordance with the Verpackungsgesetz (VerpackG).

Nothing in these General Terms and Conditions of Sale has the effect of limiting or excluding the rights that the Customer as a consumer derives from the mandatory provisions of German law and, where the Customer resides in another EU Member State, from the mandatory consumer protection provisions of their State of residence (Article 6 of Regulation (EC) No 593/2008, "Rome I").

1. SCOPE OF APPLICATION

1.1. The range of goods offered on the Website is addressed to adult consumers residing in the European Union (excluding the United Kingdom and Switzerland, which have dedicated websites) and holding a delivery address in one of the EU Member States actually served by the Seller.

1.2. The precise list of Member States to which delivery is offered is indicated on the Website when selecting the delivery address. Any order for delivery outside that list will be refused.

1.3. These GTC apply to all orders placed on the Website, as well as to orders placed by telephone, email or any other means of communication made available by the Seller.

1.4. By placing an order, the Customer declares that they have read these GTC, understood them and accept them without restriction or reservation. This acceptance is evidenced, for any order placed on the Website, by the Customer checking the box provided for that purpose prior to confirming the order, in accordance with §§ 312i and 312j BGB.

1.5. The GTC are accessible at all times on the Website and may be downloaded, saved and printed by the Customer on a durable medium, in accordance with Article 246a § 4(1) EGBGB. The version applicable to the order is the version in force on the date the contract is concluded.

1.6. Any contrary condition put forward by the Customer and not expressly accepted in writing by the Seller shall not be enforceable against the Seller, in accordance with §§ 305 et seq. BGB on general terms and conditions (Allgemeine Geschäftsbedingungen – AGB).

2. CONCLUSION OF THE CONTRACT

2.1. The essential characteristics of the products offered for sale on the Website (nature, origin, composition, weight, VAT-inclusive price, delivery charges) are presented on each product page, in accordance with Article 246a § 1 EGBGB. Photographs illustrating the products have no contractual value and are provided for illustrative purposes only.

2.2. The Customer selects the products they wish to purchase and adds them to their basket. At any time prior to confirming the order, the Customer may modify the contents of their basket, add or remove products, and verify the accuracy of the information entered.

2.3. Before final confirmation of the order, the Customer is presented with a detailed summary showing the description of the products ordered, their quantity, their unit and total price, the applicable delivery charges, the delivery address, the billing address and the chosen payment method. At this stage the Customer has the opportunity to correct any errors.

2.4. The order is definitively confirmed by the Customer by checking the box accepting these GTC and clicking the payment confirmation button bearing the explicit wording, in accordance with § 312j(3) BGB: "Order with obligation to pay" (in German: "Zahlungspflichtig bestellen"; in English: "Order with obligation to pay").

2.5. The contract of sale is definitively concluded when the Seller confirms in writing, to the email address provided by the Customer, acceptance of the order. This confirmation does not prejudge the actual availability of the products; in the event of stock shortages or for any other legitimate reason, the Seller will inform the Customer as soon as possible and will, at the Customer's choice, either deliver an equivalent substitute product or make a full refund of the corresponding amount.

2.6. The Seller reserves the right to refuse or cancel any order placed by a Customer in the event of a prior dispute relating to payment for a previous order, where the quantities ordered are manifestly disproportionate to personal use, or where there are serious indications of fraud or misrepresentation.

2.7. The data recorded in the Seller's computer systems constitute proof of the order, its content and the conclusion of the contract. The Customer may at any time consult their order history from their customer account.

3. CREATION AND USE OF THE CUSTOMER ACCOUNT

3.1. To place an order on the Website, the Customer may be invited to create a customer account. Account creation is free of charge and requires the communication of personal data, the list of which appears on the registration form.

3.2. Mandatory fields are indicated by an asterisk (*). The Customer undertakes to provide accurate, complete and up-to-date information.

3.3. Access to the customer account is secured by login credentials and a password chosen by the Customer, who is solely responsible for the confidentiality of their password and for all actions carried out via their account.

3.4. In the event of loss, theft or unauthorised use of their credentials, the Customer must inform the Seller as soon as possible at info.de@caviarhouse.com so that the Seller may suspend the account.

3.5. The Customer may at any time delete their account in accordance with the procedures described on the Website. Deletion of the account results in the erasure of the associated data, subject to the retention periods required by law, in particular in relation to accounting (§ 257 HGB, § 147 AO — 10 years for accounting and tax records).

3.6. The Seller may suspend or close a Customer's account in the event of a serious breach of these GTC, following prior notification by electronic means setting out the reason and giving the Customer the opportunity to submit their observations, unless urgency justifies an immediate measure.

4. PRICES

4.1. The prices of products displayed on the Website are expressed in euros (EUR), inclusive of all taxes (including VAT applicable in the Member State of delivery, in accordance with the rules applicable to the OSS one-stop-shop scheme for intra-EU distance sales), excluding delivery charges. The applicable delivery charges are indicated separately before final confirmation of the order, in accordance with Article 246a § 1(1)(5) EGBGB.

4.2. The Seller reserves the right to modify prices at any time. However, products ordered are invoiced on the basis of the price in force at the time the order is confirmed, subject to availability.

4.3. Any applicable discounts, promotions or promotional codes appear on the order summary before confirmation.

5. PAYMENT CONDITIONS

5.1. Payment methods

The order price is payable in full, in cash, on the day the order is placed, by the following payment methods:

·        By credit or debit card (Visa, Mastercard, American Express) via the secure Saferpay platform, operated by SIX Payment Services SA, compliant with the PCI DSS standard;

·        By PayPal, in accordance with the general terms and conditions of the service provider PayPal (Europe) S.à.r.l. et Cie, S.C.A.;

The Seller retains no complete banking data of the Customer. Payment is irrevocable, except in the event of fraudulent use of the card, in which case the Customer is invited to contact their bank as soon as possible.

5.2. Retention of title

In accordance with § 449 BGB, the Seller retains ownership of the products ordered until full payment of the price has been made by the Customer (Eigentumsvorbehalt).

5.3. Default in payment

In the event of failure to make full payment by the agreed due date, the Seller may serve formal written notice on the Customer. Default in payment results in statutory interest for late payment accruing at the rate provided for in § 288 BGB. The seller reserves the right to suspend the processing or shipment of an order until full payment has been received.

6. DELIVERY AND TRANSFER OF RISK

6.1. Delivery zone and timeframes

The Seller delivers to the EU Member States actually served, as indicated on the Website. The estimated delivery timeframe is communicated to the Customer when placing the order.

In accordance with § 475(2) BGB and Directive (EU) 2011/83/EU, unless the Customer expressly agrees to a different timeframe, products will be delivered within a period not exceeding thirty (30) days from the conclusion of the contract. In the event of a delay not attributable to the Customer, the Customer may serve formal notice on the Seller to deliver within a reasonable additional period. Failing performance within that period, the Customer may withdraw from the contract (Rücktritt vom Vertrag) and obtain a full refund of sums paid within fourteen (14) days of the withdrawal.

6.2. Delivery charges

Delivery charges are indicated separately in the order summary prior to confirmation, depending on the country of delivery and the chosen delivery method.

6.3. Transfer of risk

For consumer sales, in accordance with § 475(2) BGB, the risk of loss or deterioration of the products passes to the Customer at the moment when the Customer, or a person designated by them (other than the carrier), takes physical possession of the products.

The Seller therefore bears the risks associated with transport up to actual delivery of the products to the Customer.

6.4. Cold chain and obligation to take delivery

Fresh products (caviar, smoked salmon) are delivered in an insulated packaging containing frozen cooling elements to maintain the cold chain up to the delivery address.

It is the Customer's responsibility to take all necessary measures to ensure that the products are actually received at the stated delivery address. The Seller shall not be held liable for any break in the cold chain resulting from the Customer's absence or an inadequate delivery address, subject to applicable mandatory provisions.

6.5. Receipt of products

Upon receipt of the delivery, the Customer is invited to check the condition and conformity of the products delivered. Any complaint relating to the quantity, quality or apparent conformity of the products must be sent to the Seller as soon as possible, and no later than twenty-four (24) hours after delivery, accompanied by photographs of the product and its label, by email to [TO BE COMPLETED]. This obligation of prompt notification does not affect the Customer's rights under the statutory warranty set out in Article 7 below.

7. STATUTORY WARRANTY OF CONFORMITY

7.1. The Seller is required, in accordance with §§ 434 et seq. BGB, to deliver to the Customer goods free from material defects (Sachmängel) and legal defects (Rechtsmängel).

7.2. For consumers, the statutory warranty period is two (2) years from delivery (§ 438(1)(3) BGB). During the first twelve (12) months, any defect identified is presumed to have existed at the time of delivery (§ 477 BGB).

7.3. In the event of a defect, the Customer may, in accordance with §§ 437, 439, 440, 441 and 444 BGB:

- demand repair or replacement of the product (Nacherfüllung – § 439 BGB);

- failing that, withdraw from the contract (Rücktritt – §§ 437(2), 440 BGB);

- or demand a reduction in price (Minderung – § 441 BGB);

- and, where applicable, claim damages (Schadensersatz – § 437(3) BGB), under the conditions of §§ 280 et seq. BGB.

7.4. For perishable products (caviar, smoked salmon), any complaint relating to quality or conformity must be submitted as soon as possible after receipt, and ideally within twenty-four (24) hours of delivery, accompanied by photographs of the product and its label. This obligation of prompt notification is justified by the perishable nature of the products and does not affect the Customer's statutory rights.

7.5. The warranty does not apply in the event of improper storage, deterioration attributable to the Customer, a break in the cold chain after delivery, use contrary to the instructions, or damage resulting from a force majeure event.

7.6. Specific information for consumers residing in France: a Customer consumer residing in France also benefits, in accordance with Articles L.217-3 et seq. of the French Consumer Code, from a statutory warranty of conformity of two (2) years from delivery of the goods, as well as the warranty against latent defects under Articles 1641 et seq. of the French Civil Code for a period of two (2) years from the discovery of the defect. These warranties apply independently of any commercial guarantee and without additional charge.

8. RIGHT OF WITHDRAWAL

INFORMATION ON THE RIGHT OF WITHDRAWAL (CONSUMERS RESIDING IN THE EUROPEAN UNION)

8.1. Principle

The consumer Customer has fourteen (14) days to withdraw from the contract, without having to give any reason for their decision.

The withdrawal period expires fourteen (14) days after the day on which the Customer, or a third party other than the carrier designated by the Customer, takes physical possession of the last product delivered.

To exercise the right of withdrawal, the Customer must notify the Seller of their decision to withdraw by means of an unambiguous statement addressed to:

CAVIAR HOUSE & PRUNIER CITY GBMH

Postal address: Caviar House & Prunier City GmbH

Redcarstr. 2a

53842 Troisdorf-Spich

Germany

Email address: info.de@caviarhouse.com

Telephone: +49 (0)2241 94497-0

With effect from 19 June 2026, in accordance with Directive (EU) 2023/2673 as transposed into the national legislation of Member States, the Website will provide an online withdrawal function ("withdrawal button") enabling the Customer to exercise their right of withdrawal directly from the Website interface, without any additional formality.

The Customer may also use the withdrawal form template annexed to these GTC, though this is not mandatory.

For the withdrawal period to be respected, it is sufficient for the Customer to transmit their declaration relating to the exercise of the right of withdrawal before the expiry of the withdrawal period.

8.2. Effects of withdrawal

In the event of valid withdrawal, the Seller will reimburse all payments received from the Customer, including delivery charges (except for any additional charges resulting from the Customer's choice of a delivery method other than the least expensive standard delivery method offered by the Seller), without undue delay and in any event no later than fourteen (14) days from the day on which the Seller is informed of the Customer's decision to withdraw.

The Seller will make the reimbursement using the same means of payment as the Customer used for the initial transaction, unless the Customer expressly agrees otherwise; in any event, such reimbursement will not incur any charges for the Customer.

The Seller may defer reimbursement until the goods have been received or until the Customer has provided proof of shipment of the goods, whichever is the earlier.

The Customer must return or hand back the goods to the Seller without undue delay and in any event no later than fourteen (14) days after communicating their decision to withdraw. This deadline is deemed to have been met if the Customer returns the goods before the expiry of the fourteen (14) day period.

The Customer shall bear the direct cost of returning the goods.

The Customer's liability is limited to any diminution in value of the goods resulting from handling other than that necessary to establish the nature, characteristics and proper functioning of the goods.

8.3. Statutory exceptions applicable to perishable products

The right of withdrawal is excluded for contracts relating to the following goods, in accordance with § 312g(2) BGB and Directive (EU) 2011/83/EU:

- Goods that are liable to deteriorate or expire rapidly, including in particular fresh foodstuffs and refrigerated products (§ 312g(2)(2) BGB);

- Sealed goods which cannot be returned for reasons of health protection or hygiene, and which have been unsealed after delivery (§ 312g(2)(3) BGB);

- Alcoholic beverages whose price was agreed at the time of conclusion of the contract of sale, which cannot be delivered within thirty (30) days and whose actual value depends on fluctuations in the market beyond the trader's control (§ 312g(2)(5) BGB).

Accordingly, the right of withdrawal may not be exercised for orders relating to caviar, smoked salmon and all perishable foodstuffs offered on the Website, subject to any mandatory provisions applicable to the Customer as a consumer.

8.4. Eligible non-perishable products

For products that do not fall within the above exceptions (such as accessories, utensils, non-perishable items), the right of withdrawal may be exercised in accordance with the procedures described in this Article 8 and using the withdrawal form annexed to these GTC.

9. SPECIFIC PRODUCT CHARACTERISTICS AND RESTRICTIONS

9.1. Perishable nature of products

The products sold on the Website are perishable foodstuffs. Their preservation requires specific temperature conditions:

- caviar: storage temperature between -2°C and +2°C;

- BALIK smoked salmon: maximum storage temperature of +4°C;

- fresh products: refrigerated storage, outside the insulated packaging;

- dry products: stored in a cool, dry place, away from moisture.

Products must be consumed before the use-by date indicated on their packaging.

9.2. Sale of products containing alcohol

The sale of products containing alcohol is strictly regulated by the national legislation applicable to minors (in Germany: Jugendschutzgesetz — the sale of wines and beers is prohibited to persons under sixteen (16) years of age, and the sale of spirits and alcoholic beverages containing spirits is prohibited to persons under eighteen (18) years of age). In other EU Member States, the applicable age restrictions are those of the country of delivery.

By placing an order, the Customer warrants that they are at least eighteen (18) years of age and are entitled to purchase the products ordered. The Seller reserves the right to request proof of age upon delivery and to refuse to hand over the products in the event of doubt.

9.3. Availability

Product offers presented on the Website are valid while they remain visible on it, subject to available stock.

9.4. Personal use and prohibition on resale

Products ordered on the Website are intended for the Customer's personal and private use. Any commercialisation, resale or use for professional purposes is subject to the Seller's prior express consent.

10. LIABILITY

10.1. The Seller undertakes to use its best efforts to ensure the quality of the products, the security of transactions and the proper functioning of the Website.

10.2. In accordance with §§ 309(7) and 309(8) BGB, the Seller may not limit or exclude its liability:

- in the event of fraud (Vorsatz) or gross negligence (grobe Fahrlässigkeit);

- in the event of harm to the life, physical integrity or health of the Customer;

- in the event of breach of an essential contractual obligation (Kardinalpflicht).

10.3. For other types of damage resulting from slight negligence (leichte Fahrlässigkeit), the Seller's liability is limited to contractually typical and foreseeable damage at the time the contract was concluded.

10.4. The Seller's liability may not be engaged in the following circumstances in particular:

- failure by the Customer to comply with the storage conditions indicated on the products or in these GTC;

- break in the cold chain after actual delivery of the products to the Customer;

- absence of the Customer at the time of delivery, or incorrect or inadequate delivery address;

- force majeure within the meaning of Article 11 below;

- act of a third party for which the Seller is not legally required to be responsible;

- temporary unavailability of the Website, internet network failure or intrusion by a third party.

11. FORCE MAJEURE

11.1. Neither party shall be held liable for the non-performance or delay in performance of their obligations resulting from a force majeure event (höhere Gewalt), that is to say an unforeseeable, irresistible and external event beyond the reasonable control of the party invoking it.

11.2. The following are considered force majeure events: natural disasters, epidemics and pandemics, wars and terrorist acts, general strikes, measures taken by public authorities resulting in an interruption of activity, and significant failures of communications or transport infrastructure.

11.3. The party invoking force majeure shall inform the other party as soon as possible. Performance of the obligations shall be suspended for the duration of the event. If the impediment exceeds thirty (30) days, either party may terminate the contract without compensation, subject to reimbursement of any sums paid by the Customer for services not performed.

12. INTELLECTUAL PROPERTY

12.1. All elements of the Website — including in particular the trademarks BALIK, CAVIAR HOUSE & PRUNIER and all other trademarks used by the group, the logos, texts, photographs, illustrations, videos, databases, computer code and graphic design — are protected by intellectual property law and remain the exclusive property of Caviar House & Prunier Group SA or its rights holders, from whom the Seller holds an operating licence.

12.2. Any reproduction, representation, modification, adaptation, translation or exploitation, in whole or in part, by any means whatsoever, without the prior express authorisation of the rights holder is strictly prohibited and constitutes an infringement of intellectual property rights punishable in particular under German copyright law (Urheberrechtsgesetz – UrhG) and trademark law (Markengesetz – MarkenG).

12.3. The Customer acquires no intellectual property rights in the Website content by virtue of consulting it or placing an order. The Customer is granted only a personal and private right of use of the Website's content, to the exclusion of any commercial exploitation.

13. PERSONAL DATA PROTECTION

The processing of the Customer's personal data is governed by the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (Bundesdatenschutzgesetz – BDSG) and the Act on Data Protection in Telecommunications and Digital Services (Telekommunikation-Digitale-Dienste-Datenschutz-Gesetz – TDDDG).

The terms and conditions of collection, processing, retention and disclosure of personal data, as well as the rights available to the Customer (right of access, rectification, erasure, restriction, portability, objection, etc.), are detailed in the privacy policy accessible at: https://caviarhouse.com/eu/en/privacy

The Customer acknowledges having read this privacy policy prior to placing any order. Consent to optional processing (in particular direct marketing and advertising personalisation) is the subject of a specific consent request separate from acceptance of these GTC.

14. COMMERCIAL COMMUNICATIONS BY ELECTRONIC MEANS

14.1. In accordance with § 7(2) and (3) UWG, the sending of advertising communications by electronic means to the Customer requires the Customer's prior, free, specific, informed and unambiguous consent.

14.2. For existing customers, the Seller may send commercial communications relating to products or services analogous to those previously ordered, in accordance with the regime under § 7(3) UWG, provided that the Customer is offered the simple and free-of-charge ability to object to such communications at each sending and at the time of initial collection of their email address.

14.3. The Customer may at any time object to receiving commercial communications by clicking the unsubscribe link included in each communication or by contacting the Seller at info.de@caviarhouse.com

15. COMPLAINTS AND DISPUTE RESOLUTION

15.1. Any complaint from the Customer may be sent to the Seller's customer service by email at info.de@caviarhouse.com or by post to the Seller's registered office address as shown at the head of these GTC.

15.2. The Seller will endeavour to respond to any complaint within a reasonable period and to seek an amicable solution with the Customer.

15.3. Consumer mediation and out-of-court dispute resolution

In accordance with Directive (EU) 2013/11/EU and the national provisions transposing that directive, the Seller informs the consumer Customer of the following:

For consumers residing in Germany

Version A — Where the Seller does not participate in a dispute resolution body:

The Seller is not legally required to participate in out-of-court dispute resolution proceedings before a consumer conciliation body (Verbraucherschlichtungsstelle) and has not made a voluntary commitment to do so. The Seller will nonetheless endeavour to resolve any dispute amicably through direct contact with its customer service.

Version B — Where the Seller joins the Universalschlichtungsstelle des Bundes:

The Seller has chosen to participate in out-of-court dispute resolution proceedings before a recognised consumer conciliation body. The Seller undertakes to participate in proceedings initiated by consumers before the following body:

Universalschlichtungsstelle des Bundes

Address: Straßburger Straße 8, 77694 Kehl am Rhein, Germany

Website: www.universalschlichtungsstelle.de

Email address: mail@universalschlichtungsstelle.de

For consumers residing in France

In accordance with Articles L.616-1 and R.616-1 of the French Consumer Code, the Seller is affiliated with the following consumer mediation service:

[TO BE COMPLETED: name of the CECMC-approved mediator]

Postal address: [TO BE COMPLETED]

Email address: [TO BE COMPLETED]

Website: [TO BE COMPLETED]

A French consumer Customer may contact the mediator free of charge, by electronic or postal means, within one (1) year of their written complaint to the Seller's customer service remaining unresolved. Referral to the mediator is subject to proof of a prior written approach to the Seller, in accordance with Article L.612-2 of the French Consumer Code.

For consumers residing in another EU Member State

The Customer may contact a dispute resolution body approved in their Member State of residence. The list of approved bodies is available from the national consumer protection authorities.

16. GENERAL CONTRACT TERMS (ALLGEMEINE GESCHÄFTSBEDINGUNGEN)

These GTC constitute general contract terms within the meaning of §§ 305 et seq. BGB. Any clause found to be invalid under §§ 307, 308 or 309 BGB or by a competent court shall be deemed unwritten, without affecting the validity of the other provisions of these GTC.

17. SEVERABILITY, ENTIRE AGREEMENT AND ASSIGNMENT

17.1. If any of the clauses of these GTC is declared null, inapplicable or unenforceable, such nullity shall not affect the validity of the other clauses. The parties shall endeavour to substitute for the invalid clause a valid clause that most closely reflects the original intention of the parties.

17.2. These GTC, supplemented where applicable by any specific conditions communicated to the Customer when placing a specific order, constitute the entire agreement between the parties and supersede all prior agreements, communications or correspondence relating to the same subject matter.

17.3. The Customer may not assign the benefit of these GTC to a third party without the Seller's prior written consent.

18. GOVERNING LAW AND JURISDICTION

18.1. Governing law

These GTC and orders placed on the Website are governed by German law, to the exclusion of conflict of laws rules and the United Nations Convention on Contracts for the International Sale of Goods of 11 April 1980 (Vienna Convention).

However, in accordance with Article 6(2) of Regulation (EC) No 593/2008 (Rome I), where the Customer is a consumer residing in another EU Member State whose law affords a higher level of protection, the Customer retains the

benefit of the mandatory provisions of the law of their State of residence, which apply in addition to or in place of German law wherever they are more favourable to the consumer.

18.2. Jurisdiction

Any dispute relating to the formation, performance, interpretation or termination of these GTC or orders placed on the Website shall fall within the jurisdiction of the courts at the Seller's registered office in Germany.

However, in accordance with Articles 17 to 19 of Regulation (EU) No 1215/2012 (Brussels I bis), a consumer Customer residing in an EU Member State may, at their option, bring proceedings before the courts at the Seller's registered office or before the courts of their own place of domicile, and may only be brought before the courts by the Seller in the Member State in which they are domiciled.

ANNEX — WITHDRAWAL FORM TEMPLATE

(Please complete and return this form only if you wish to withdraw from a contract eligible for the right of withdrawal, excluding perishable foodstuffs referred to in Article 8.3 of these GTC.)

To the attention of:

Caviar House & Prunier City GmbH

Redcarstrße 2a

53842 Troisdorf

E-Mail: info.de@caviarhouse.com,

+49 (0) 2241 944 970

Fax: +49 (0) 2241 944 97100

I / We () hereby notify you of my / our () withdrawal from the contract for the sale of the following goods () / provision of the following service ():

...........................................................................................................................................

...........................................................................................................................................

Ordered on () / received on (): .............................................

Order number: .............................................

Name of the consumer(s): .............................................

Address of the consumer(s): .............................................

Signature of the consumer(s) (only in the event of notification of this form on paper): .............................................

Date: .............................................

(*) Delete as appropriate.  Last updated: [TO BE COMPLETED]